Residential Operations Specialist
Residential Operations Specialist
Work Directly with Executive Leadership | Career Growth Opportunity LifeBridge, LLC | Canton, Ohio
Salary: $50,000 - 60,000 annually
Job Type: Full-Time | Flexible Schedule
Benefits: Health Insurance • Paid Time Off • Career Advancement Opportunities Looking for More Than Just Another Job?
What if your next job could be the beginning of a leadership career?
At LifeBridge, LLC, we're looking for someone who wants to do more than simply fill a position. We're looking for an ambitious, dependable, and adaptable individual who is excited to learn, take on new challenges, and grow with our organization.
As our Residential Operations Specialist, you'll work directly alongside our Chief Operating Officer (COO), gaining hands-on experience in nearly every aspect of running an organization that provides residential and community-based services to individuals with intellectual and developmental disabilities (IDD).
This is NOT your typical administrative assistant position.
One day, you might be visiting residential homes, supporting staff, and solving operational challenges. Next, you could be helping improve company processes, participating in hiring decisions, or working with the COO on new initiatives.
No two days will look exactly alike—and that's what makes this opportunity exciting!
If you're someone who takes initiative, enjoys solving problems, learns quickly, and wants to make a meaningful impact, we want to hear from you.
What You'll Be Doing
You'll report directly to our COO and play an active role in supporting the daily operations and continued growth of LifeBridge.
Residential Operations & Quality
● Visit residential homes to assess service quality, safety, cleanliness, and operational needs.
● Help ensure individuals receive consistent, person-centered care and support. ● Assist House Managers and Direct Support Professionals (DSPs) with operational challenges.
● Identify problems, recommend solutions, and help put improvements into action. Team Support & Leadership Development
● Participate in interviewing, hiring, onboarding, and training new employees. ● Help support and develop our House Managers and DSPs.
● Assist with employee engagement and retention initiatives.
● Support staffing and scheduling needs, including occasional emergency coverage when necessary.
● Build relationships with staff and learn how to lead teams effectively.
Compliance & Operational Excellence
● Help maintain accurate documentation and ensure compliance with applicable requirements.
● Assist with incident reporting procedures, including Unusual Incidents (UIs) and Major Unusual Incidents (MUIs).
● Support quality assurance reviews, home inspections, and corrective actions. ● Help implement new policies, procedures, and operational improvements.
Executive Operations & Special Projects
● Work directly with the COO on daily priorities, organizational initiatives, and problem-solving.
● Help coordinate communication between residential homes, employees, leadership, and community partners.
● Support scheduling, reporting, and beginning- and end-of-month processes. ● Take ownership of special projects and new responsibilities as you develop your skills.
Most importantly, be willing to jump in, learn something new, and help wherever you're needed.
This Position Has Real Growth Potential!
We aren't simply looking to fill today's operational needs. We want to identify someone who has the potential to become a future leader at LifeBridge.
As you develop your skills, demonstrate strong performance, and earn greater responsibility, future opportunities may include:
Area Manager
Oversee approximately 4–6 residential homes, leading 4–6 House Managers who each supervise teams of approximately 3–6 employees. This role involves operational oversight, employee development, compliance, and quality of services.
Senior Director
For individuals who demonstrate exceptional leadership ability, sound judgment, strong work ethic, and operational expertise, opportunities may exist to advance into senior leadership and take on broader organizational responsibilities.
We believe in developing talent from within. Advancement is based on demonstrated capabilities, performance, and organizational opportunities rather than time in a position.
Who We're Looking For
We value attitude, work ethic, and potential just as much as experience. Our ideal candidate is someone who:
● Takes initiative: You notice what needs to be done and take action without constantly being directed.
● Adapts quickly: You're comfortable with changing priorities and unexpected challenges. ● Wants to learn: You're curious, coachable, and genuinely interested in understanding how a business operates.
● Has leadership potential: You enjoy helping others succeed and can see yourself eventually managing teams.
● Solves problems: You approach challenges with a positive, solutions-oriented mindset. ● Communicates effectively: You can work professionally with employees, leadership, families, and community partners.
● Is organized and accountable: You follow through on commitments and can balance multiple responsibilities.
● Isn't afraid to get involved: You understand that effective leaders sometimes need to roll up their sleeves and work alongside their teams.
Experience & Qualifications
● Experience in intellectual and developmental disabilities (IDD), residential services, healthcare, or human services is preferred but not required.
● Previous experience in operations, team leadership, coordination, or administration is beneficial.
● Strong organizational, communication, and problem-solving skills.
● Comfortable using technology and learning new systems.
● Willingness to travel locally between residential homes in the Canton, Ohio area. ● Ability to work a flexible full-time schedule, including occasional on-call responsibilities and emergency support.
Don't have direct IDD experience? Don't count yourself out!
We're willing to invest in the right person who brings the right mindset, strong work ethic, and willingness to learn.
What LifeBridge Offers
● $50,000 - $60,000 annual salary
● Health insurance
● Paid time off (PTO)
● Full-time employment
● Direct mentorship and hands-on experience working alongside the COO ● Exposure to multiple areas of business operations and leadership
● Opportunities to take on meaningful responsibility and develop new skills ● Potential advancement into Area Manager and senior leadership positions ● The satisfaction of making a positive difference in the lives of individuals with developmental disabilities
Ready to Build Something Bigger?
If you're looking for a job where you simply do the same tasks every day, this probably isn't the position for you.
But if you're motivated, adaptable, eager to learn, and excited about the possibility of building a long-term leadership career, LifeBridge may be exactly the opportunity you're looking for.
We can teach you our processes. We can help you develop new skills. What we're looking for is the drive, character, and commitment to grow.
Apply today and tell us why you'd be a great addition to the LifeBridge team!